International SOS

University of Pennsylvania Assistance Program

Welcome to the University of Pennsylvania Assistance Program, which provides Penn students, faculty, and administrators worldwide with international medical, security and travel assistance, managed and administered by International SOS.

About International SOS

International SOS is the world's largest medical and security assistance company, with more than 3,000 professionals in 24-hour Alarm Centers, international clinics and remote-site medical facilities across five continents. International SOS is the leader in their field, ready to help you with all of your medical and security needs.

Trip Registration

Before going abroad for academic, research, or University-related business purposes,make sure International SOS has your trip information. Enter your trip details in Penn’s new Global Activities Registry. Your information will be provided automatically to International SOS and will be available to Penn administrators as needed.  The information will enable International SOS and the University and to assist you more quickly and easily during emergencies.
The Global Activities Registry is an easy-to-use, PennKey-protected, self-service web application for recording information about Penn’s international programs and activities, as well as the itineraries and emergency contact information of individual travelers. For more information and to register your trip, visit http://www.upenn.edu/globalactivities/

International SOS Card

Whenever you travel away from your country of residence, make sure you have your International SOS Card handy. You can print out the card from the International SOS Penn website or contact  Penn Travel Services to have one sent to your Penn address.  You may also print the card after entering travel data in the Global Activities Registry.

Keep this membership card with you whenever you travel for Penn business. To access International SOS services, use the alarm center number and Penn's membership number found on the card.

Please keep in mind that while this is not health insurance it does provide for medical evacuation and repatriation. Therefore, make sure you review important medical and safety information about the country to which you are traveling. Such information is available on the International SOS web site.

Program Benefits

Medical Services

• Emergency evacuation
• Medically-supervised repatriation
• Companion ticket
• Additional travel and accommodation arrangements after medical evacuation
• Repatriation of mortal remains
• Return home of minor children
• Medical monitoring
• Inpatient admission and identification of receiving physician
• Emergency and routine medical advice
• Pre-trip information on travel health issues (Country Guides)
• Medical and dental referrals
• Outpatient referrals
• Outpatient case management
• Claims assistance
• Outpatient medical expense guarantee and payment
• Inpatient medical expense guarantee, cost review and payment
• Dispatch of medication and medical supplies

Travel Services

• Legal referrals
• Emergency message transmission
• Translations and interpreters
• Lost document advice
• Ground transportation and accommodation for accompanying family members
• Emergency personal cash advances

International SOS Clinics

• Access to International SOS clinics

Security Services

• Security evacuation assistance
• Online travel security information
• Access to security crisis center