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Performance Metrics

At the University of Pennsylvania, the work of Purchasing Services and the resolve of our senior leadership to place supply management on the leading edge of Penn's cost containment effort enables us to leverage our buying power and provide financial Return-on-Investment (ROI) that will impact the institution's bottom line.

Cost Containment

Metric Category Metric Overview
Financial  
 · Purchasing Cost Containment Documented purchasing related cost savings resulting from strategic sourcing initiatives
 · Travel Cost Containment Documented travel related cost savings resulting from strategic sourcing initiatives
 · Spend Analysis Cost Savings Formal School and Center specific contracting initiative related cost savings (subset of total cost containment)

Strategic Sourcing

Metric Category Metric Overview
Contracting/Sourcing  
 · Purchasing Contracting Summary New purchasing related preferred discount pricing agreements
 · Travel Contracting Summary New travel related preferred discount pricing agreements
 · Electronic Sourcing Event Summary Utilization of the organization's electronic sourcing tool

Spend Management

Metric Category Metric Overview
Spend Data  
 · Purchase Order Spend Annual BEN Buys purchase order spend
 · Preferred Contract Supplier Utilization Annual spend with purchasing designated preferred contract suppliers
 · Collaborative Contract Supplier Utilization Annual spend with designated collaborative preferred contract suppliers
 · Penn Marketplace Supplier Utilization Annual spend with Penn Marketplace enabled suppliers
 · Purchasing Card Utilization Annual spend though the MasterCard Purchasing Card spend
 · Fleet Fuel Card Utilization Annual spend through the Wright Express Fleet Fuel Card spend (launched March 2009)

Economic Inclusion

Metric Category Metric Overview
Spend Data  
 · Local Community Supplier Spend Annual purchase order spend with local community based suppliers
 · Diversity Supplier Spend Annual purchase order spend with all diversity owned suppliers
 · Annual purchasing card spend with all diversity owned suppliers (new FY2010 metric)
 · African American Supplier Spend Annual purchase order spend with all African American owned suppliers (subset of total Diversity spend)

Supplier Enablement

Metric Category Metric Overview
Supplier Information  
 · Penn Marketplace Enabled Suppliers Number of suppliers and manufacturers enabled in the Penn Marketplace
 · Showcase Enabled Suppliers Number of new contract and Penn Marketplace suppliers enabled in the Supplier Showcase (new FY2010 metric)

P2P Enhancement Project Goals

Metric Category Metric Overview
Process Efficiencies  
 · Electronic Invoicing Statistics on process efficiency for electronic purchase order invoices
 · EDI Process Exceptions Statistics on process efficiency for electronic purchase order invoice exceptions
 · EDI Invoice Rejections Percentage of electronic purchase order invoices rejected due to data error
 · Payment Within Terms Percentage of supplier invoices paid within standard University payment terms

Operations

Metric Category Metric Overview
eMarketing  
 · Purchasing Services Website Statistics Number of unique visitors to the Purchasing Services website
 · Supplier Showcase Statistics Number of unique visitors to the Supplier Showcase
Operations  
 · Purchase Order Contracts Number of Sourcing Manager approved purchase order contracts

Related Links

The following are the formal supply chain business strategies we use to achieve the annual performance goals listed below.

  • Spend Analysis
    Strategic review of School and Center specific spend data across all purchase and payment methods to increase compliance and identify new organization specific contracting and cost containment opportunities.
  • Strategic Sourcing
    Innovative supply base management initiatives to leverage the institution's buying power and maximize the value of strategic supplier business relationships.
  • Contract Management
    Development and implementation of university-wide best-in-class contract pricing agreements that provide the University community with "least total cost" for products and services required from external suppliers.
  • Collaborative Buying
    Utilize local, regional and national collaborative buying business partners to further leverage our buying power.
  • Compliance
    Promote faculty and staff compliance with procurement and disbursement financial policies and related procedures as well as utilization of University authorized buying methods and contract suppliers.

All questions regarding the Procure-to-Pay Performance Metrics are to be directed to Mark Mills in Purchasing Services.
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