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Supply Management


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Creating Synergies in the Supply Chain

Welcome to the University of Pennsylvania Supply Management website. Purchasing Services, and its supply business partners under the auspices of the University's Division of Business Services, manage the University's procure-to-pay process and over $1 billion of annual expenditures on a broad range of construction, equipment, supplies, travel and entertainment, publishing, and service requirements.

At the University of Pennsylvania, we work hard to ensure that the products and services we purchase meet the unique needs of the faculty and staff we serve. We partner with suppliers in many product categories and that range from multi-national corporations to small locally based businesses. Maintaining a diverse mix of qualified suppliers is the key to our success. We rely on our suppliers to provide the products and services our customers want and expect.

Our BEN Buys online procure-to-pay system, along with the Penn Marketplace, makes purchasing easy for faculty and staff, increases administrative efficiencies and operational performance - all for the express purpose of providing the highest standards of customer service and support, at least total cost, to increase the value of every dollar of funding. Process efficiencies and cost savings achieved as a result of innovative supply chain strategies produce significant Return-on-Investment (ROI) that goes straight to the institution's bottom line and can be used to support other critical investments.

Our supply chain accomplishments are recognized in the industry and result in prestige for Penn. This commitment to administrative excellence and cost effective supply chain services at every level of the institution fulfills a primary directive of our Mission: "to steward the resources entrusted to us."

Thank you for visiting our Supply Management website. Please feel free to contact me if you have any questions about this website, our supply management business partners or strategic business objectives.

Ralph Maier
University of Pennsylvania
Chief Procurement Officer