Specialty Underwriters LLC

www.su-group.com

Phone: (800) 558-9910
Fax: 414-216-1050

9667 S. 20th Street
Oak Creek, WI 53154

In today’s changing environment, scrutinizing every expenditure is an essential key to our success. Equipment maintenance represents a large single item expense that plays an integral role in balancing our budget. University of Pennsylvania is working with Specialty Underwriters to provide the best quality and pricing for equipment maintenance.

Program Contacts


Dave Staskin
Strategic Sourcing Manager
University of Pennsylvania
215-898-2482
dstaskin@upenn.edu


For program questions and changes please contact:


Jessica Ristau
Account Representative
Specialty Underwriters LLC
(414) 281-1100 ext. 2732
800-558-9910 (Toll Free)
JRistau@su-group.com

Benefits to University of Pennsylvania
  • Greater administrative and operational efficiencies

  • Single point of contact for equipment service issues

  • Ability to choose and utilize the service provider of your choice

  • Consolidation of contract and vendor relationships

  • Flexibility to add or remove equipment at any time

  • Comprehensive management reports for evaluation of equipment and vendor performance

  • Reimbursement for in-house corrective or preventative maintenance

 

Types of Equipment Information Needed to Obtain a Quote
  • Laboratory Equipment

  • Communication Systems

  • Office Automation

  • Computer Hardware

  • Security Systems

  • Network & Servers

If you have equipment other than the types identified above, they can be incorporated in the program under various other service options offered by Specialty Underwriters LLC.

  • Maintenance Contract, which includes:

    • Manufacturer

    • Model Number

    • Serial Number

    • Equipment Description

    • Location of Equipment

    • Hours of Coverage

    • Preventative Maintenance

    • Special Coverage Terms

    • Current Contract Cost

    • Replacement Value

    • Effective Date

For Equipment Service Call 800-833-7050
  • The Service Dispatcher will REQUIRE:

    Tag Number of Equipment
    Zip Code for Equipment Information

  • The Service Dispatcher will CONFIRM:

    Account Name
    Address
    Equipment Requiring Service

  • The Service Dispatcher will REQUEST:

    Contact Name
    Contact Phone Number
    Description of Problem
    Service Vendor Information (if needed)

IF THE PROBLEM IS URGENT, PLEASE INDICATE TO THE DISPATCHER