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Telrose Corporation
The University's Exclusive Strategic Alliance Partner for Office Products
Telrose Corporation, a West Philadelphia based office products supplier,
is the University's sole source strategic and
Penn Marketplace participating supplier
of office products effective April 1, 2008. Telrose Corporation has dedicated
onsite customer support and sales staff assigned to the University and is committed
to exceeding the University's unique business requirements. In support of the
University's commitment to
economic inclusion,
Telrose Corporation is partnering with
Office Depot to create a formal
Tier 1 Small Business Administration (SBA) certified diversity partnership that
meets federal grant and contract diversity requirements.
About the Contract
The Telrose Corporation contract is the result of a
collaborative buying
initiative with the Philadelphia Area Collegiate
Cooperative (PACC). This initiative enabled Purchasing Services to leverage
PACC's combined office products purchase volume resulting in a significant reduction
in the cost of office supplies. Supplier account reviews are held on a quarterly
basis to review purchase activity, adjust contract pricing in order to responds to
new products and shifting purchase patterns and ensure the contract's continued
competitive pricing structure.
Ordering Information
All office product requirements must be processed via the
BEN Buys purchasing system. The Telrose
Corporation online product catalog with Penn specific contract pricing is
available in the Penn Marketplace. The University's MasterCard
Purchasing Card cannot be used for purchases from Telrose Corporation.
Additional product and pricing information as well as assistance with special
orders is available from any of the Telrose Corporation customer support
team members listed below.
Telrose Corporation Contact Information
The following Telrose Corporation personnel are available to assist Penn
faculty and staff with their office products requirements.
| Supplier Contact Information |
| BEN Buys Supplier #: |
51389 |
| Penn Customer #: |
37123855 |
|
Main Customer Support Contact: |
Samantha Johnson
Lillian Mathis
Tira Spivey |
|
Customer Support E-mail: |
support@telrosecorp.com |
|
Customer Support Phone: |
(877) 835-7673 |
Account Manager:
Phone #: |
Martin Hull
(267) 745-3629 |
On-Site Service Consultant:
Phone #: |
Tywanna Wilson-Carter
(267) 745-3697 |
Feedback
Purchasing Services encourages faculty and staff to provide
feedback on the performance of
University preferred contract suppliers.
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