Penn Purchasing Services
University of Pennsylvania
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About Us
>> Our Mission, Vision & Values
>> About Our Staff

· Organization Chart
· Buying Responsibilites
· Code of Ethics
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>> Customer Satisfaction
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Mission, Vision & Values

Purchasing Services is committed to supporting the teaching and research mission of the institution through its mission, vision, and values.

Our Mission

  • To provide high-quality service, best value through best practices, in a fiscally responsible manner
  • Deliver user friendly and efficient buying methods, training programs, customer service and support
  • Provide strategic supplier business relationships and cost effective contracts that leverage the institution's buying power and produce significant financial return-on-investment
  • Support the principals of socially responsible purchasing

Our Vision

  • Set the standard for supply management
  • Be recognized as the leading supply management organization in higher education and competitive with best-in-class in the private sector

Our Values

  • Accountability for effective stewardship of all of our business practices
  • Adaptability to effectively change course when the situation or environment call for it
  • Collaboration resulting in effective teamwork and strong partnerships across the division, the University, and with external strategic business partners
  • Customer responsiveness resulting from engaging our customers and incorporating their feedback to improve our services
  • Skills development to build the knowledge we need to grow and excel in our individual and divisional roles
  • Workplace diversity to embrace various backgrounds and perspectives in our workforce so we can best serve our broad customer base
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