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About Us >
Customer Support
Purchasing Staff Services
Our staff members are available to:
- Interact with suppliers in matters of price, quality, and delivery at both
the sourcing and ordering stages of the procurement process
- Help identify alternative sources of supply through regular commodity
reviews
- Conduct transaction or supplier specific contract negotiations with
suppliers
- Assist departments with the development of specifications for required products
and services
- Review supplier contracts for acceptable terms and conditions
- Resolve legal and risk management issues with the aid of the
Office of General Counsel and
Office of Risk Management and
Insurance which may arise during contract and purchase order negotiations
Additional Resources
| Category |
Service |
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BEN Financial Advisories |
Useful suggestions for using BEN Financials along with recently announced
advisories |
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BEN Helps |
Customer support service for users of BEN Financials. Dial 6-HELP (215-746-4357)
and enter your 2-digit School/Center code (the first 2 digits of your CNAC). |
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BEN Knows |
Browse and search for possible solutions to your BEN Financials and BEN Reports
questions. |
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Computing Support |
Primary computing support for staff is, in most cases, provided by their school,
center, or department. If in doubt about whom to contact as your primary computing
support provider, call First Call (215-573-4778) for a referral. |
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